How can we help?

Raise a support ticket, find answers, or talk to our team. Every customer gets free support for the first year, on every plan.

How to raise a ticket

Talk to us

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Hours
Mon–Fri, or 24/7 on Pro and Custom Fit

Already a customer? Raise a ticket first and quote its reference when you call.

Already a customer? Raise a ticket first.

A ticket gives your request a reference we track from start to finish, so nothing gets lost between calls and anyone on our team can pick it up.

  1. Open Support

    In your workspace, click Support at the bottom right of any page.

  2. Tell us what's wrong

    Add a short subject, your phone number and the details, and pick how urgent it is.

  3. Keep your reference

    You get a ticket reference straight away. Quote it when you call or email us, so we pick up right where you left off.

Open your workspace

Not signed in? You'll be asked to sign in first.

Common topics

  • Getting started

    Most teams are set up in minutes, with almost no training. In your free month we set up your process with you and move your data in from Excel or your old tools.

    See how we work
  • Billing and plans

    Questions about your plan, an invoice or adding people? Raise a ticket from your workspace, or email us with your company name.

    See pricing
  • Ideas and feedback

    Found something that doesn't work right, or have an idea? Raise a ticket and tell us. Your ideas shape what we build next.

    How to raise a ticket
  • Common questions

    The free month, pricing, moving your data, keeping it safe, and what the AI does.

    Read the answers

Not a customer yet?

Start with a free 30-minute consulting call. We'll show you where work gets stuck and how to fix it. Or sign up and try it yourself for a month.

  • Start in minutes
  • No credit card
  • Pay only if work gets more efficient